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Operations

Community Directory

Operate WhatsApp infrastructure, community health, and native rosters from one command surface.

Live focus Health, routing, and ownership in one view Use quick views to jump straight into risk, paused communities, or Hasya roster work.
Tracked threads — Reusable thread identities in the ops directory
Channels wired — Messaging channels linked to communities
Communities at risk — Groups failing current health thresholds
Paused communities — Native communities currently not in active state
Active scope

The filters below reflect the current lane, quick view, and search state.

WhatsApp Ops

Groups & Threads

WhatsApp threads, channels, and health signals in one place.

— threads — channels — at risk
Directory

Thread directory

Save WhatsApp thread IDs with friendly names to reuse across admin flows.

Thread Coverage Signals Synced Actions
Loading threads...
Editor

Thread profile

Update reusable metadata and sync against WAHA before drilling into routing details.

Select a thread

Click a thread to review Nathan wiring, schedules, and topics.

WhatsApp

Channels in use

Messaging channels wired to a community.

Channel Routing Community State Actions
Loading channels...
Health

Community health dashboard

Scan overall community health, then drill into a group to review routing, cadence, and notes.

Tracked groups — Loading health snapshot
Health snapshot loading…
Group Signals Freshness Cadence Health
Loading groups...

Select a group

Pick a group from the left to see routing, activity cadence, and notes.

Hasya

Communities

Manage native communities and their linked WhatsApp groups.

— communities — active — paused
Hasya

Roster

All native communities with privacy, status, and group links.

Community Positioning Access Linked groups Actions
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Revenue Coverage

Tracked WhatsApp Conversion

Inspect which members in key groups have converted in-topic, elsewhere, or not at all.

Loading tracked groups

Fetching WhatsApp-to-topic coverage data...

Select a tracked group

Choose one of the tracked communities above to inspect current members and their topic-specific paid conversion.

Phone User WA role Tracked groups Paid tickets Paid in topic Last paid overall Last paid in topic Status
Select a tracked group to load current members.

Admin Login

Add community

Add channel

Community health rules

Org-wide scoring rules for the health dashboard.

Score thresholds

Score below this becomes “Needs watch”.
Score below this becomes “At risk”.

Activity signal

Quiz signal

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